All courses

Four sales advisers in suits examine leather samples together at a boutique counter

Sales

Consultative selling and negotiation

A two-day programme on selling a considered purchase: how to qualify what the client actually needs, build an argument around it, handle the objection behind the objection, and negotiate without giving away the margin.

2 daysIn person · In-company

Four colleagues talking and smiling around a wooden table with notebooks and mugs, in a bright room full of plants

Interpersonal communication

Self-awareness and positive communication

The foundation course behind most of ABP's other programmes. Two days using DISC and the Enneagram to understand your own communication defaults, recognise where they cost you, and build the flexibility to work with people who operate differently.

2 daysIn person · In-company · Live online

A manager at a whiteboard headed 'The Manager-Leader' speaks to a team seated around a meeting table

Management

The manager-leader toolkit

The core management programme. Three days covering the work a manager actually does day to day — setting the frame, delegating, running one-to-ones, handling the conversation nobody wants to have. The third day comes a few weeks later, once the tools have met a real team.

3 daysIn person · In-company · Live online

A manager talks with smiling team members around a table in a break room, a whiteboard of charts on the wall

Management

Motivating without a budget

Most managers have far less control over pay than over the things that actually drive engagement. This course covers the non-financial levers — autonomy, recognition, visible progress, meaning — and how to tell which one a given person responds to.

2 daysIn person · In-company · Live online

A woman standing with a notepad listens to three colleagues seated at laptops, in a meeting room with a view over the city

Interpersonal communication

Knowing yourself to communicate better and stand your ground

Knowing how you work is the foundation for communicating well and holding your ground. Three days built on the Enneagram — two together, then a third some weeks later, once you have tried the tools and found out where they break.

3 daysIn person · In-company · Live online

A manager presents a hybrid-team workflow on a large screen, with remote colleagues on a video call and team members at laptops around the table

Management

Managing hybrid and distributed teams

Managing people you do not see every day is not the office routine run through a screen. One day on the rules to set from the start, objectives each person can own, rituals that hold across locations, and feedback and one-to-ones at a distance.

1 dayIn person · In-company · Live online

A speaker on stage addresses a large seminar audience seated at rows of tables with laptops

Seminars & team coaching

Team coaching programme

Where a seminar settles a question in two days, team coaching changes how a group works over four to six months. Several sessions with real work between them, aimed at habits rather than at a single decision.

2 daysIn person · In-company · Live online

Hotel staff in uniform gather for a short standing meeting in a bright lobby with a sea view

Management

Visual management — first level

Visual management puts the few things that matter where the whole team can see them, and turns a short daily meeting into something people act on. One day to build your first board, decide what earns a place on it, and run the ritual without it turning into surveillance.

1 dayIn person · In-company · Live online

A trainer explains the Enneagram diagram, shown on a screen and a flip chart, to managers seated around a meeting table

Management

Managing with the Enneagram

The Enneagram describes nine ways of being motivated, and nine things that reliably go wrong under pressure. One day to recognise your own profile, read your team's, and stop managing everyone as though they wanted what you want.

1 dayIn person · In-company · Live online

The words Change Management on a red band, surrounded by a word cloud of training and business terms, with a hand holding a pen

Management

Leading change with the Kotter method

Reorganisations, relocations, new processes, new tools — change programmes fail on adoption far more often than on strategy. Two days on Kotter's eight steps, applied to a change you are actually running, so you leave with a sequenced plan rather than a model.

2 daysIn person · In-company · Live online

Two colleagues at a desk compare colour-coded profile charts, a mug and a tablet beside them

Interpersonal communication

DISC and Driving Forces

Two days on two complementary instruments: DISC describes how someone behaves, Driving Forces describes why. Each participant receives an individual report and leaves with a relationship strategy for the colleagues they find hardest.

2 daysIn person · In-company