Interpersonal communication
DISC and Driving Forces
Two days on two complementary instruments: DISC describes how someone behaves, Driving Forces describes why. Each participant receives an individual report and leaves with a relationship strategy for the colleagues they find hardest.
What you will be able to do
- Identify the 4 behavioural styles of the DISC model and their key characteristics
- Analyse your own profile and Driving Forces from the results of the individual assessment
- Adapt your communication style to the other person's DISC profile
- Build a personalised relationship strategy for working more effectively with each profile
Programme
The DISC model
- Origins and foundations of the model, and its documented limits
- The four styles: characteristics, strengths and blind spots
- Knowledge-check exercises
Adapting to each profile
- Communication keys by colour: what works and what blocks
- Practical workshop — communicating, managing and selling by profile
Driving Forces
- What the Driving Forces model measures
- How it differs from DISC, and why the two are used together
Your own report, and what you do with it
- Reading and interpreting your individual DISC and Driving Forces report
- Individual or collective debrief, depending on what the company chooses
- Building your personal relationship strategy
- Commitments, group sharing and evaluation
What this course gives you
A double reading of yourself and others: understanding your natural behaviour through the DISC model, and identifying what drives you at depth through Driving Forces. In a working world where relationships make the difference, relational agility is no longer a bonus but a competitive advantage: adapting how you communicate to each person — client, team member, senior leader — is a key skill for managing fairly, selling with impact and working together more adaptably.
- Identify your dominant behavioural style and decode your natural reflexes, your strengths and how you react under pressure
- Recognise the DISC profile of the people you deal with and adjust what you say in real time
- Understand your Driving Forces — what motivates you at depth — and read other people’s motivations better
- Build a personalised relationship strategy to have more impact day to day
Individual assessment and personal report
The course includes an individual DISC and Driving Forces assessment, completed before the two days. You leave with your personal report, an in-depth debrief — individual or collective, as your company chooses — and concrete commitments you can apply straight away in your working life.
Questions about this course
What is the difference between DISC and the Enneagram course?
DISC is a measured behavioural instrument producing an individual report; it describes observable behaviour and is quick to apply as a shared team language. The Enneagram course goes deeper into motivation and takes longer. Teams generally choose DISC; individuals working on themselves generally choose the Enneagram.
Who sees the individual reports?
The participant, always. Whether the debrief is individual or collective is a choice the company makes before the course, and it is announced to participants beforehand — never discovered on the day.
Can DISC be used for recruitment?
Not on our recommendation, and we say so explicitly during the course. DISC describes behavioural preference in a working context; it does not predict performance, and using it to select candidates exceeds what the instrument supports.
Related courses
Self-awareness and positive communication
The foundation course behind most of ABP's other programmes. Two days using DISC and the Enneagram to understand your own communication defaults, recognise where they cost you, and build the flexibility to work with people who operate differently.
Knowing yourself to communicate better and stand your ground
Knowing how you work is the foundation for communicating well and holding your ground. Three days built on the Enneagram — two together, then a third some weeks later, once you have tried the tools and found out where they break.